Need82 respects your privacy and recognizes the need to protect the personally identifiable information (any information by which you can be identified, such as name, address, and telephone number) you share with us. We would like to assure you that we follow appropriate standards when it comes to protecting your privacy on our websites
In general, you can visit Need82 website without telling us who you are or revealing any personal information about yourself. We track the Internet address of the domains from which people visit us and analyze this data for trends and statistics, but the individual user remains anonymous
With specific reference to third party NPII advertising, we use third-party service providers to serve ads on our behalf across the Internet and sometimes on this site. They may collect anonymous information about your visits to our website, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a ‘pixel tag', which is industry standard technology used by most major websites. No personally identifiable information is collected or used in this process. Such third parties do not know your name, phone number, address, email address, or any personally identifying information. If you would like more information about this practice and to know your choices about not having this anonymous information used by our third party service provider, please click http://www.networkadvertising.org/managing/opt_out.asp.
With specific reference to booking/e-commerce transactions, Need82 collects the following personal sensitive information from you while transacting through Need82: Name and Sex Phone Number Address Credit Card details Date of birth in case of a child Need82 does not sell or trade upon any of the above foregoing information without the consent of the user or customer. The foregoing information collected from the users/customers/travellers is put to the following use: Customer name, address, phone number, traveller's name and age are shared with applicable service providers like the airlines, hotels, etc., for the purpose of reservation and booking the services for the customer/traveller. Information like Credit Card Details and Net Banking Details are usually collected directly by the payment gateways and banks and not by Need82, but if ever stored or retained by us, remain internal and is never shared, except that they may be shared with third party private/government security agencies to screen for fraudulent activities. These details are also shared with certain third parties only for the purpose of processing 'Cash Back & Discounts' and Charge Backs, if applicable
Information like Mobile no, e-mail address and postal address may be used for promotional purposes, unless the customer/user "opts-out" of such use. If you choose not to share this information, you can still visit the Need82 website, but you may be unable to access certain options, offers and services. Need82 takes appropriate steps to protect the information you share with us. We have implemented technology and security features and strict policy guidelines to safeguard the privacy of your personally identifiable information from unauthorized access and improper use or disclosure. Please contact us on firstname.lastname@example.org to obtain names and addresses of the specific entites that shall have access to your personal information in a given transaction.
Need82 will continue to enhance its security procedures as new technology becomes available, and ensures that its serurity procedures are compliant with current applicable regulations.
Refund and Cancellation Policy
The PG Service Provider is our Payment Service Provider, in the event, there is any claim for/ of charge back by us for any reason whatsoever, will refund the claim in details alone. Such refund shall be affected only by PG Service Provider via Payment Gateway or any other means as deems appropriate.
Any excess amount paid through Payment Gateway, otherwise or in lieu of cancellation will be refunded through Online.
If the Customer leaves us after they complete their programmes, there shall be full entitlement to a refund be made to the debit/credit card used for the original transaction.
We will not be able to cancel the transaction in any circumstances. Cancellation Policy will be maintained by the PG service Provider as per their existing practice.
The PG Service Provider must have to be dedicated to keep our details private. Any information that the PG Service Provider collect in relation to our Company and our Customers is to be kept strictly secured. The PG Service Provider must not pass on, sell or swap any of our Company details with anyone, except where this forms an integral part of the designated project. The PG Service Provider should use this information to identify our orders, and provide us with the relevant resources.
We reserve the entire right to modify/amend/remove this privacy statement anytime and without any reason. Nothing contained herein creates or is intended to create a contract/agreement between us and any user visiting our website or providing identifying information of any kind.
We will directly contact PG Service Provider for any fraudulent transaction(s) on account of misuse of Card/ Bank details by a fraudulent individual/party and such issues shall be suitably addressed to the PG service Provider alone.